In Brief
An insurance company sought to repudiate a claim because the insured could not produce a Driving Licence. However, the District Forum and National Consumer Disputes Redressal Commission found, and the Surveyor's Report confirmed, that the licence was burnt in the accident itself. The Supreme Court held that the insurer cannot demand production of a document destroyed by the very event insured against, and that imposing such an impossible condition violates principles of fairness in insurance claims. The appeal was dismissed, upholding the lower bodies' decision to allow the claim.">
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