In Brief
Flat owners in a Kolkata housing complex sought relief for developers' failure to provide a completion certificate and promised amenities such as playgrounds and community facilities. The NCDRC dismissed their complaint, reasoning that since both parties violated law by occupying premises without certification, no deficiency could be attributed to developers. The Supreme Court held that developers have a statutory duty to obtain completion certificates under municipal law, and taking possession without certification does not bar consumer claims for deficient services. The Court remitted the case to the NCDRC to reassess the consumers' grievances in light of promised amenities advertised in brochures and any unfair trade practices, excluding claims for monetary compensation.
The lawyer headnote and full judgment text are available to registered users.