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Supreme Court of India 2020-03-04 disposed

New India Assurance Co. Ltd vs Hilli Multipurpose Cold Storage Pvt. Ltd

Bench: 5 — Arun Mishra, Deepak Gupta, Aniruddha Bose

In Brief

This case consolidates multiple appeals concerning procedural time limits under the Consumer Protection Act, 1986. The Supreme Court clarified that District Consumer Forums cannot extend the response-filing period beyond the statutory 15-day extension (after an initial 30 days). The 30-day period begins when the opposite party receives both the notice and a copy of the complaint, not the notice alone. Objections about non-receipt of the complaint must be raised at the first hearing; raising them later would undermine the Act's goal of swift, simple dispute resolution. The judgment applies prospectively.

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Consumer Protection Civil Procedure Limitation and Extension of Time Administrative Law

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