In Brief
The complainants entered into a 1996 Development Agreement with a sole proprietor-developer requiring him to construct residential flats, complete various works, and obtain certificates. After his death, the complainants pursued consumer complaints to enforce the agreement against his legal representatives (widow and two sons). The National Consumer Disputes Redressal Commission directed the legal representatives to perform all obligations, including construction and obtaining approvals. The Supreme Court held that while the deceased's estate remains liable for monetary decrees, personal obligations requiring the proprietor's individual skill and expertise terminate on his death and cannot be imposed on legal representatives. Appeals allowed in part; monetary liabilities to be discharged from the estate, but non-monetary obligations requiring personal performance were set aside.
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