In Brief
A vehicle owner in Punjab held a motor insurance policy covering territories including Nepal. In September 2014, his vehicle met with an accident in Nepal, resulting in one death and injuries. The owner incurred ₹4,09,000 in medical expenses for the injured party's treatment in India and made compensation payments to the deceased's family. The insurance company initially refused indemnification. The District and State Consumer Forums directed the insurer to pay claims found admissible under policy terms. However, the National Consumer Disputes Redressal Commission disallowed medical expenses, falsely claiming no evidence existed. The Supreme Court found medical bills were demonstrably on record, set aside the NCDRC's order, and directed the insurer to pay ₹4,09,000 plus 7% interest and ₹30,000 costs within one month.
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