In Brief
A builder appealed against a National Consumer Disputes Redressal Commission order awarding Rs. 14 lakhs compensation to consumers. The builder argued they were wrongly proceeded against ex parte. The Supreme Court found that the builder had requested the matter be heard at Bengaluru and received no communication confirming whether this request was accepted or rejected. This violated natural justice principles. The Court set aside the commission's order and remitted the matter for rehearing on merits, holding that parties are entitled to know the outcome of their procedural requests before judgment is passed."
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