In Brief
A developer challenged a consumer complaint on the ground that the appellant, who booked four flats, was not a 'consumer' under the Consumer Protection Act but rather an investor seeking commercial resale. The Supreme Court held that determining whether someone qualifies as a consumer cannot rest on assumption; it requires proper evidence and a fair hearing. The Court set aside the order rejecting the complaint and remanded the case for full adjudication on evidence, emphasizing that merely booking multiple flats does not prove speculative intent without supporting evidence."
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